Shipping Policy

Delivery

Goods are shipped to the following countries:

North America: United States, Canada
Oceania: Australia, New Zealand

Europe: United Kingdom, France, Germany, Italy, Spain, Switzerland, Sweden, Norway, Denmark, Finland, Estonia, Netherlands, Belgium, Austria, Ireland, Portugal, Czech Republic, Slovakia, Slovenia, Lithuania, Latvia, Poland, Hungary, Greece, Romania, Bulgaria, Croatia, Bosnia and Herzegovina, Serbia

Asia: Hong Kong, Singapore, Japan, Thailand, Malaysia, South Korea

 

The buyer has the following options for receiving their order:

Digital products are delivered to the buyer immediately upon receipt of payment. The product is sent automatically to the buyer's email address as a download link or access code.

Physical products are delivered within 8–15 business days after order confirmation. In exceptional cases, delivery may take up to 30–45 days — in such cases, we will contact the buyer.

Delivery is carried out via the following couriers: Yunexpress (international shipping).

If the product has not been received within 24 hours, please check your spam folder or contact us at support@tracora.com

 

Delivery:

Digital products are delivered to the buyer immediately upon receipt of payment. The product's download link or access is sent automatically to the buyer's email address after the purchase is confirmed.

Physical products are delivered within 8–15 business days after order confirmation. In exceptional cases, delivery may take up to 30–45 days — in such cases, we will contact the buyer.

In exceptional cases (e.g. technical issues), the product will be delivered no later than 24 hours after payment is received. In such cases, we will contact the buyer as soon as possible.